Promotional Bags
contact us
020 3319 5830

Frequently Asked Questions

Some items within our range are made to order – the size, shape, print colours and any other variables. On these products we will tailor the price to your specific requirements. In order to get a quote simply fill in the enquiry form, or give us a call.

Ideally we would like the artwork to be provided as an outlined image. This could be an Ai, EPS or PDF file. JPEGs can be used on occasion, but sometimes can incur additional artwork charges for outlining.

The best way to order is to get in contact with our dedicated sales team. They will be able to talk you through the simple, hassle free order process.

First-time orders require payment in advance or a deposit. Repeat customers with good payment records receive extended payment terms that are agreed upon by both parties.

In order to personalise a product, the production facility must translate the artwork into a useable format for their machines such as a screen or die depending on the decorating technique used. This process is referred to as a "set-up" or "origination" charge. We will be happy to explain each process in more detail – please just ask!

The smallest number of items that can be purchased for any one product. The moq will vary form bag to bag. Stocked items usually have lower minimum orders, bespoke designs will have higher minimum orders.

Delivery time will depend on the product. Most items we can deliver within 1-2 weeks from artwork approval. Larger orders may take a little longer. Bespoke products will take the longest due to the design, sampling and delivery time involved in the process.

Yes of course. As standard an electronic proof will be emailed to you to ensure the accuracy of your order. It is then up to you to check your logo, position & any pantone references before confirming you are happy to proceed with production. Physical proofs are available on request, but may incur additional charges and require extended production time. For bespoke items we will always provide a pre-production sample.

Delivery varies from product to product, so unless otherwise stated, delivery is not included. Please contact for accurate delivery costs.

Yes we certainly can. If you can advise us of the postcode for each address then we will be able to quote for this.

If you cannot find the bag you are looking for, let us know. Chances are we will be able to provide you with a competitive quote even if it is not on the website.

If your questions have not been answered above, please feel free to get in touch with any further queries; hello@thinkeco.co.uk

 

 

  • OUR COMPANY
  • With over 40 years of experience within the promotional merchandise industry we realised that there is a need to provide a one stop shop focusing on the eco friendly merchindise that is currently available to help companies become greener, efficiently.. More about us.
     
  • More about us
  • LATEST NEWS
  • Sign up to receive our newsletter

LETS CONNECT
Totally Environmental Twitter Link Totally Environmental Facebook Link


Copyright 2019 Totally Environmental 70 Hampden Way, Muswell Hill, London N10 2NX. Totally Environmental is a trading name of Galpeg Ltd; Registered Company Number: 1233774, ISO 9001:2008 Certification Number: FS 619781.

CSR RATING
bpma
bpma